Refund Policy

No Refund Policy

Effective Date: January 1, 2024

1. General Policy

Due to the digital nature of our services and the special pricing offered through our lifetime deals, all purchases are final and non-refundable. This policy applies to:

• Lifetime deal purchases
• Subscription plans
• Add-on services
• Premium features
• API access

2. Lifetime Deal Terms

Our lifetime deals are offered at significantly discounted prices as a special promotion. Due to the nature of these offers:

• No refunds will be provided under any circumstances
• All sales are considered final upon payment completion
• Chargebacks or payment disputes may result in account suspension
• The lifetime deal terms are binding and non-negotiable

3. Service Availability

While we strive to provide continuous service availability, we cannot guarantee 100% uptime. Service interruptions due to maintenance, updates, or technical issues do not qualify for refunds. We will make every effort to:

• Notify users of planned maintenance in advance
• Resolve technical issues as quickly as possible
• Provide service credits when appropriate (at our discretion)
• Maintain transparent communication about service status

4. Account Termination

If your account is terminated for violation of our Terms of Service, no refund will be provided. This includes but is not limited to:

• Sending spam or unwanted emails
• Violating anti-spam laws
• Abusing our platform or services
• Engaging in fraudulent activities
• Violating intellectual property rights

5. Service Limitations

Our services come with certain limitations and usage restrictions. Exceeding these limits or misunderstanding service capabilities does not constitute grounds for a refund. We recommend:

• Reviewing our documentation before purchase
• Testing our free trial or demo features
• Contacting support with pre-purchase questions
• Understanding the scope of included features

6. Payment Processing

All payments are processed securely through our payment partners. Once a payment is completed:

• The transaction is considered final
• No refunds will be processed
• Payment disputes should be directed to our support team first
• Unauthorized chargebacks may result in account termination

7. Exceptional Circumstances

In rare cases involving technical errors on our part (such as duplicate charges or billing errors), we may consider refunds on a case-by-case basis. However:

• Such cases are evaluated individually
• Refunds are not guaranteed even in exceptional circumstances
• All refund requests must be submitted within 48 hours of the charge
• Proof of the technical error must be provided

8. Alternative Solutions

Instead of refunds, we may offer alternative solutions for legitimate concerns:

• Service credits for future use
• Extended service periods
• Additional features or resources
• Priority support assistance

9. Customer Support

Before considering any purchase, we encourage you to:

• Contact our support team with questions
• Review our documentation and help center
• Understand the full scope of our services
• Ensure our platform meets your specific needs

10. Policy Updates

This refund policy may be updated from time to time. Users will be notified of significant changes via email or through our platform. Continued use of our services after policy changes constitutes acceptance of the updated terms.

11. Legal Compliance

This policy is designed to comply with applicable consumer protection laws while maintaining the viability of our business model. In jurisdictions where certain refund rights cannot be waived, this policy will be interpreted to provide the minimum refund rights required by law.

12. Contact Information

For questions about this refund policy or to report billing errors, please contact us:

• Email: billing@landinemail.com
• Support: Contact Form
• Business Hours: Monday - Friday, 9 AM - 6 PM EST