Technical Support
Get the help you need to resolve technical issues and optimize your email marketing campaigns.
System Status
All Systems Operational
Email Delivery
Operational
SMTP Integration
Operational
Analytics
Operational
API
Operational
Support Hours
Email Support
24/7 - We respond within 24 hours
Live Chat
Monday - Friday: 9 AM - 6 PM EST
Phone Support
Premium customers only
Monday - Friday: 10 AM - 5 PM EST
Common Issues & Solutions
Emails Not Delivering
Check your SMTP configuration, verify your domain authentication, and ensure your sender reputation is good.
Learn MoreHigh Bounce Rate
Clean your email list, use double opt-in, and verify email addresses before sending campaigns.
Learn MoreSMTP Connection Issues
Verify your SMTP credentials, check port settings, and ensure your server allows SMTP connections.
Learn MoreAnalytics Not Tracking
Ensure tracking pixels are enabled and not blocked by email clients or ad blockers.
Learn MoreCan't Find What You Need?
Submit a support request and our team will get back to you as soon as possible.